The latest news from The Makaton Charity.

International Awareness Day

Makaton International Awareness Day


Makaton International Awareness Day logoWe are launching a Makaton International Awareness Day, to celebrate the 50th anniversary of the Makaton Language Programme, which will take place on Sunday 28th August. Get your flags at the ready, bake that cake and grab yourself a picnic as we are having Makaton inspired garden parties around the country to celebrate!

We would love you to take part by flying the Makaton flag with us and hosting your own garden or house party. We have been busy making free resources for you to download, to decorate and give your party some Makaton magic. Including Makaton bunting, cake wraps and flags.

We have chosen the 28th August to celebrate our wonderful Makaton community as it is the Makaton founder Margaret Walker’s birthday. Within the resources there is a very special ‘colour in’ flag postcard where you can write a birthday wish to Margaret Walker.

Click here to download Makaton International Awareness Day Resources

We also have a range of new items available from the shop, including T-Shirts, wristbands, flags, and button badges .

Take photos of your Makaton party and share on social media using the hashtags #MakatonAwareness #FlagsForMakaton

If you wish to fundraise alongside your party, we’ve created some fundraising ideas to get your imagination flowing as well as a sponsorship form located within the resources area.

Fundraising ideas A-Z

Sponsorship form

Donations can also be made online via



12th July 2022


NSPCC Talk PANTS with Makaton

NSPCC Talk PANTS with Makaton

Launch at Watermill School

A school in Stoke hosted the launch of a new national resource it helped develop to help children with special educational needs to learn, understand and communicate about sexual abuse. NSPCC Talk PANTS with Makaton, launched at Watermill School on Thursday, June 23, features Pantosaurus, a friendly dinosaur, who uses age-appropriate language to help primary schoolchildren understand that their body belongs to them and to recognise when something is not okay and how to tell someone.

The new scheme will be the first time Pantosaurus has shared resources using Makaton, a unique language programme for people with disabilities that features symbols, signs and speech to help improve communication. The project has been developed by the NSPCC Together for Childhood Stoke partnership, Watermill School and The Makaton Charity, and will soon be shared across the UK.

Hannah with Pantosaurus

Brigitta Beckett, from Watermill School, said: “We’re really proud to be part of this project, as it will give children a voice in difficult situations, particularly those who have communication difficulties. “We got involved with the NSPCC Together for Childhood Stoke project several years ago, when Coventry University asked us to take part in some new research. The parents from our Watermill Parents Group became involved and discussed the challenges that lots of their children faced when communicating, especially around helping to keep them safe from sexual abuse. “It was during these discussions that the idea of NSPCC Talk PANTS with Makaton originated from and although it has taken some time, we are so excited that we can finally share the resources with everyone. We know that these resources will make a huge difference to so many children and we are really pleased that we have been part of such a fantastic project.”

Prompt cards

Since the PANTS campaign was launched, over 1.5 million parents have spoken to their children about the PANTS rules - . Rachel Wallace, NSPCC Local Campaigns Manager for the Midlands, said: “We’re delighted to be launching these new resources at Watermill School where the idea for these resources first came about. Once launched, anyone across the UK will be able to access these resources via our website. “Talk PANTS helps all children understand that their body belongs to them, and they should try to tell someone they trust if anything makes them feel upset or worried. Children with disabilities are three to four times more likely to be abused than those without disabilities, so helping children with a range of needs to talk PANTS is really important. “Children who use Makaton can now learn about the PANTS rules by watching a series of short films and they can continue the conversation with teachers and parents by using Makaton symbols and signs from our free downloads.”

The new free resources have been created in partnership with The Makaton Charity and include:

Six films – one for each of the five PANTS rules and a summary film
A guide for parents and carers
A children’s booklet
A prompt card pack which can be printed, laminated and cut into individual prompt cards

For more information, please visit  to download the new resources and to watch the films.

30th June 2022


Reds Achieve Makaton Friendly Status

Reds Achieve Makaton Friendly Status


Mighty Red with Makaton Friendly certificate Liverpool FC’s Official Mascot Mighty Red and the LFC Foundation have become the first ever Mascot programme and Premier League Football Foundation to be awarded Makaton Friendly Status.

By joining the Makaton Friendly scheme, the Reds can make their services accessible to everyone, especially those who use Makaton to aid their communication. As Mighty Red is a non-verbal character the use of Makaton will support fan engagement on matchdays at Anfield and Prenton Park and during his non-matchday community appearances and Anfield Tours.

To get accredited by The Makaton Charity, Mighty Red and LFC Foundation completed the Makaton Training and were awarded silver status, the highest accreditation. This involved learning Core Vocabulary along with special sports associated words.

Rishi Jain, senior manager ED&I at LFC said: “We’re proud to achieve Makaton Friendly Silver status and recognised for making our club as inclusive and accessible as possible to every fan.  “This has been an important piece of work by both the foundation and the mascot team and one we are immensely proud of. Thanks to The Makaton Charity, we can now ensure that all of LFCF’s Kicks Inclusion, SEN, Mental Health sessions and Mighty Red appearances are inclusive to all of those who require the use of Makaton to aid communication.”

Hannah Anderson, Membership and Partnerships Director from The Makaton Charity, commented: "We are thrilled to award the Liverpool Football Club Mascot Mighty Red and the Liverpool Football Club Foundation with Makaton Friendly Silver status in recognition of enabling their staff to learn Makaton signs and symbols to support people with communication difficulties. “The Makaton Charity exists to ensure everyone living with learning or communication difficulties has the tools and resources they need to understand and be understood. The charity aims to ensure that as many people as possible have access to Makaton and initiatives such as the Makaton Friendly partnership programme are a key tool in making organisations and community spaces more accessible to Makaton users. “The scheme drives inclusivity to help create a fairer and more tolerant society for all. This ensures that the excellent work done by organisations such as Liverpool Football Club continues within the community so that all visitors feel welcome"

Head to Mighty Red’s Instagram to see how to sign You’ll Never Walk Alone, Hello My Name Is and I Love LFC in Makaton.

Find out more about Becoming a Makaton Friendly Partner


27th June 2022


Win a Pantosaurus Goodie Bag!

Win a Pantosaurus Goodie Bag!

The closing date for this competition was 16th July 2022.

To celebrate the launch of the NSPCC Talk PANTS with Makaton resources, we are giving you the chance to win a Pantosaurus goodie bag!

For a chance to win, head over to our Facebook page, post a comment directly on the post, with a video signing one of the PANTS rules.

Find out more about NSPCC Talk PANTS with Makaton

Terms and Conditions

  1. The promoter is: The Makaton Charity (company no. 06280108) whose registered office is at 66 Lincoln’s Inn Fields, London, WC2A 3LH.
  2. The competition is open to residents of the United Kingdom aged 18 years or over except employees of The Makaton Charity and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  3. There is no entry fee and no purchase necessary to enter this competition.
  4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  5. Route to entry for the competition and details of how to enter are via
  6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  7. Closing date for entry will be 16th July 2022. After this date the no further entries to the competition will be permitted.
  8. No responsibility can be accepted for entries not received for whatever reason.
  9. The rules of the competition and how to enter are as follows: Post a comment directly on the Facebook post with a video signing one of the PANTS rules.
  10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in any event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  12. The prize is as follows: Pantosaurus Goodie Bag.
  13. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  14. Winners will be chosen at random by software, from all entries received and verified by The Makaton Charity.
  15. The winners will be notified by DM on Facebook within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  16. The Makaton Charity will notify the winners when and where the prize can be collected / is delivered.
  17. The Makaton Charity’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  18. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  19. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  20. The winners agree to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  21. Entry into the competition will be deemed as acceptance of these terms and conditions.
  22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other Social Network. You are providing your information to The Makaton Charity and not to any other party.

10th November 2021


Vacancy: Finance Shared Services Assistant

Vacancy: Finance Shared Services Assistant

Makaton symbol for Office Worker
The closing date for this vacancy was Monday 18th July 2022.

We are recruiting! A fantastic opportunity has arisen for a Finance Shared Services Assistant (full or part-time) to support our Finance team with excellent administrative and customer support. Key tasks include sales order checking and processing, daily sales processing, credit control and providing support to Makaton Tutors with orders, licencing, and renewals queries.

Interested candidates must have good analytical skills, and an excellent working knowledge of MS Office packages. A full or part AAT qualification is desirable but not essential and candidates must have an approachable, friendly, and professional manner.

For more details about the position and to get a full job description, please contact our HR Manager,

This is ideally a full time (35 hours per week), permanent vacancy, but part-time options would be considered for the right candidate. Role based in Frimley, with hybrid working options available (after probationary period).

The closing date for applications is Monday 18th July 2022.

No agencies please.

See also: Work for us


29th June 2022


Special iApps Collaboration

Special iApps and Makaton Collaboration 

Special iApps logo

Special iApps and The Makaton Charity have been working closely to enable the Makaton Language Programme to be used as part of the Special iApps Membership.

Special iApps are pleased to offer a growing set of resources that include images of official Makaton symbols with corresponding text and audio. These are currently available to download and use in the Special Words Plus app, which is available as part of the Special iApps Membership.

To access the resources you must have a membership to both Special iApps and Makaton. Makaton symbol add-ons are currently provided for Special Words Plus only. These resources are grouped according to your Makaton Membership level and the ones that you can access therefore depend on your current membership level. Free and Standard resources are now available, Premium resources are coming soon.

Using these resources in Special Words Plus is a great way to learn and reinforce sign-based communication, as well as encouraging speech and other skills.

To view and use Makaton resources in Special Words Plus you need to login to your Makaton Membership account and copy your iMIS ID number, you'll be required to enter this into your Special iApps account and will link your two accounts together. Once linked the Makaton vocabulary will remain available to use within Special Words Plus. You are required to have both a valid Special iApps Membership as well as valid Makaton Membership to use the apps together.

To celebrate the launch of this new partnership, Special iApps are offering a 50% discount to Makaton Members until July 31st. Please visit and apply the discount code MAKATONJUL50 which will give you 50% off your first years’ membership to Special iApps.

(Discounted rates: 1 device membership usually costs £50, but is £25 for Makaton Members. 3 device membership usually costs £100, but is £50 Makaton Members)


27th June 2022


Makaton Signing for Babies and Families

Makaton Signing for Babies and Families

A mother reading and signing to her young son, who is sitting on her lap

A mother reading and signing to her young son, who is sitting on her lapMakaton Signing for Babies and Families (MSBF) is for parents, family members or carers who would like to sign with babies and children in their care and have no previous experience of Makaton. These 6 sessions are designed for you and your child to have fun and learn together. 

The sessions are designed to encourage the development of communication and language skills in babies and toddlers. All the sessions are fun and interactive for you and your child. You will learn approximately 100 Makaton signs and symbols using songs, games and activities.

How can I teach this within my community?

You can become an MSBF Trainer and deliver Makaton Signing for Babies and Families to parents, carers and Early Years Professionals and the children in their care.

As a Makaton Trainer, you can now maximise your income by offering freelance training services. Build your own business, on your own terms, at a pace that you decide. Your MSBF sessions can be advertised on the Makaton website.

A young girl signingThe MSBF Train the Trainer Course focuses on information giving, signing and activities. It also includes sessions on the delivery of Makaton Signing for Babies and Families , paying particular attention to the format and presentation of sessions, to encourage learning while having fun.

It’s a one day course where you will be required to deliver a session from the Makaton Signing for Babies and Families course.

Prior to applying to become a Makaton Signing for Babies and Families Trainer, you must have attended the following workshops within the last 5 years.

  • Makaton Signing for Babies and Families Sessions
  • Level 1 and 2 Workshops

To find MSBF courses and MSBF Train the Trainer courses you can search all available workshops here


25th April 2022


Singing Hands awarded MBEs

Singing Hands awarded MBEs

Singing Hands with their MBEs at Windsor Castle

Singing Hands with MBEsThe Makaton Charity are delighted to congratulate our Patrons, Suzanne Miell-Ingram and Tracy Upton for their MBE Investiture at Windsor Castle in February. They even managed to teach Prince Charles some Makaton in the process! Suzanne shares their experience...

On New Years’ Day 2021 the two of us discovered that we’d been awarded MBEs in the Queen’s New Years’ Honours List for Services to Children and Young People with Special Educational Needs and Disabilities. It was such a surprise and an overwhelmingly positive piece of news after a challenging year under Covid. We were thrilled at being acknowledged for our work over the years spreading awareness about the benefits of using Makaton through songs, stories and games.

It remained a total mystery how the award came about – but in the ensuing weeks our office manager could no longer contain the secret that she’d known about for such a long time. She finally spilled the beans that we’d been nominated by a family who we’d worked with at Great Ormond Street Hospital. The family had contacted Brenda (our office manager) to put them in touch with other Singing Hands families who in turn would contribute numerous supporting letters of recommendation for the application. How everyone kept this secret was baffling as the application and approval process took a full two years.

Singing Hands with MBEs

Obviously, as soon as we found out in January we went straight online and ordered our red outfits, new shoes and fascinators figuring we should stay ‘on brand’ in terms of colour for our ceremony.

The family who nominated us have an amazing little daughter with Down Syndrome and at the time we first met her she was being treated for a rare form of cancer. We visited her every week for months and months in her isolation room and sang and signed with her and her Mummy and Daddy. Despite being so poorly, she was such keen learner – she absorbed everything we taught her and became the most fantastic little signer. Her rendition of the Pirate song was something to behold. If any of you saw our Facebook Post in December 2021, you’ll have seen her signing the Singing Hands version of Boney M’s ‘Mary’s Boy Child’ on stage at her school talent show. Needless to say – she won!

Fast forward to Spring 2022 we finally get sent the date of our investiture – 1st February 2022 at Windsor Castle.

It was such an incredible day. We arrived at the castle in the most beautiful Spring sunshine after a super early start to get our hair & make up done. We were allowed one guest each. I took my daughter Ella and Tracy took her partner Alistair.

Suzanne and Tracy signing with Prince Charles

It was amazing inside the castle – there was lots of pomp and ceremony with numerous staff in various regimental uniforms and all the guests were in their finery. During the morning, we were led through various state rooms till we came to the main hall for the presentation. We were coached by one of the staff how to approach, address and curtsey to Prince Charles.

We were allowed to go up together (apparently this is very rare) and we were presented with our MBEs by Prince Charles. We curtseyed and signed good morning, he asked us various questions about what we do, how we met, and then we each taught him our favourite signs. As many of you know Tracy’s favourite sign is TERRAPIN and mine is SNAIL. Although these are not going to be terribly useful signs for him at least they will be memorable. We both then signed thank you at the end too. Who knows, maybe he will go and teach these signs to his grandchildren?

After the ceremony, we had official photographs in St George’s Hall (the Gallery which has been completely restored after fire back in 1992). After a bit of time to relax at home in the afternoon, we completed the day with a celebratory dinner in the evening with the rest of our family. It was the perfect end to a fantastic day.

On a final note – although this day was incredible for the two of us, we cannot take the whole credit. We wouldn’t have been at Windsor Castle to collect MBEs, there would be no Singing Hands and Tracy and I wouldn’t have even met had our children Miles and Ella not come into our lives. Because of them, Tracy and I met at a Special Needs Support group in 2000 and that’s how it all began. Their need as little babies and toddlers to learn Makaton through child-centred activities like songs and stories inspired us to set up Singing Hands. They continue to inspire everything we do 22 years later.

With huge thanks to all the Singing Hands families who supported this MBE nomination, for the support of the Makaton Charity over the years and for all the many other families who continue to support everything we do. Thank you!

Suzanne Miell-Ingram MBE

Click here to check out the Singing Hands website


28th February 2022


Makaton Safeguarding

Makaton Approaches to Safeguarding

Richard signing Makaton for health, wellbeing, relationships and more...

Join us on our first online Safeguarding Workshop, delivered over Zoom on 9th and 16th May from 9am to 5pm by Makaton Ambassador Tutor Richard Fish. Cost is £189 per participant.

The Makaton Safeguarding workshop is designed to support anyone who cares for or works with children and adults with learning and communication difficulties.

Participants must have previously completed Makaton Level 1 and 2 or equivalent.

Click here to search for a Level 1 and/or Level 2 

The workshop is about safeguarding all people with additional communication needs, focusing on topics such as health, wellbeing, hygiene and relationships. The workshop looks at Makaton Users in a person-centred way, to develop their communication skills, make choices, understand what is happening and to meet their needs as effectively as possible. On the workshop you will learn 300 signs and symbols covering the following topics:

  • People (family, relationships and people around us)
  • Body parts
  • Clothing Places
  • Time concepts
  • Feelings, thoughts and behaviours
  • Bullying and abuse Intimate matters

You will receive a Participant’s Manual which includes the signs and symbols that you have learned and you will also be given a certificate of attendance.

Participants go away with ideas and solutions and in turn this has a big impact on young people and adults with communication difficulties, creating an accessible communication environment which empowers Makaton Users to thrive, be safe and engage fully with the world around them.

“An increasingly important and functional course, taught and discussed in a thought-provoking manner. This course has provided me with the tools to support understanding and expression of specific anatomy and actions which are all part of growing up and keeping safe.”

Bethany Whitelam, Speech and Language Therapist, Norwich

“As a parent of a primary school aged daughter attending the Safeguarding Workshop has provided me with lots of useful vocabulary. The workshop offered space for reflection on how I might start to help my daughter express and understand thoughts, feelings and emotions, incredibly useful for being prepared to adapt to her needs in the future.“
Hannah, parent from Lincoln

Book your place today!


28th February 2022


March Madness

March Madness

SALE: 20% off a wide variety of resources

The March Madness sale ended on 31st March 2022.

March Madness is back and better than ever, with 20% savings on a wide range of Makaton resources until Thursday 31st March 2022.

Simply go to the shop, add one or more resources into your shopping cart, go to the checkout, type the code MM20 in to the promotional code field, and click Apply to get 20% off all eligible products*


The relevant discount will be applied to the total cost of your order.

*Tutor manuals and guidelines are not included in the sale

1st March 2021


Exciting Trustee opportunities

Exciting Trustee opportunities

Makaton trainees signing at a workshop

The closing date for these vacancies was 18th March 2022.

Do you have passion, interest, and enthusiasm for making a real difference… we could have the perfect opportunity for you! The Makaton Charity is seeking two new Trustees to expand our reach within health and education sectors, help grow our digital membership and to reflect a more diverse set of stakeholders.

The Makaton Charity

Makaton is a language programme that combines signs, symbols, and speech to empower anyone living with learning or communication difficulties to understand and be understood. Makaton has brought positive transformation to millions of lives. 

The board of Trustees is responsible for determining and overseeing the strategic direction of the Charity. The Chief Executive and management team is responsible for implementing the strategy within budget and timetable, and thus meeting the needs of the language programme, Tutors and end Users, now and in the future.

Who we need

We are seeking two new Trustees to us develop and grow our reach, bringing current knowledge and experience through either of the following:

  • Health (NHS), social care and/or education sectors. This may be through having a leadership or policy role in a provider setting.
  • Expertise in membership and community schemes. Bringing knowledge and experience of successfully scaling up digitally enabled and subscription-based membership communities and schemes.  

If successful, appointed Trustees will offering advice, guidance, and challenge to the evolution of our strategy, contribute fresh views to decision making, and champion our ambition to support and reflect a more diverse set of members and beneficiaries.

The commitment

To play a full role as a charity Trustee you must be committed to attending Board meetings and other committee meetings, as needed. General duties and responsibilities of a Trustee are found at

How do I apply?

If you are interested in becoming a Trustee for The Makaton Charity, please click here to download full role specification


The closing date for these vacancies was 18th March 2022.


15th February 2022


Easter Egg Hunt

Easter Egg Hunt

How many Easter Eggs can you find on the Makaton website?

The Easter Egg hunt has finished. See you next year!


How many Easter Eggs can you find on the Makaton website?There are Easter Eggs hidden all over our website!

Search through the pages to see if you can spot them.

Let us know on social media how many you can find.


11th April 2022


Makaton Moments

Makaton Moments

Two boys, with arms around each other, signing OK

28th January 2022


Work for us

Work for us

Makaton symbol for Office Worker

The closing date for this vacancy was 18th February 2022

We are recruiting! A fantastic opportunity has arisen for a Membership Engagement Officer to support our Makaton membership team with engagement and retention, via connecting with our members.

The key focus of the position will be on generating engaging content within the MakaChat eCommunity and understanding what members needs are through questioning and working with our Ambassador network.

We are looking for a candidate who has good copy writing and proof-reading abilities and will help to plan and manage member events, as well as monitor member feedback and help generate ideas and leads for content. Candidates will be collaborating extensively with our network so must be interested in engaging with and understanding disabilities as well as the wider Makaton user community.

Key skills include excellent problem-solving abilities, an understanding of how to interpret data, flexibility, and a willingness to work with many different groups of people.

For more details about the position and to get a full job description, please contact

The closing date for this vacancy was 18th February 2022, with a start date as early as possible after 28th February. This is a 6 month, FTC for 21 hours per week (preferably over 3 full days).

See also: Working for us


27th January 2022


MakaHike 2022

MakaHike 2022

MakaHike - We're going to Ben Nevis -Saturday 10th September 20222022 -

Are you looking for a new challenge for 2022?

After the success of the MakaHike 2021, this year we will be taking on Ben Nevis for the MakaHike 2022!

In September 2021, a group of intrepid MakaHikers climbed to the summit of Mount Snowdon in Wales and raised over £12k for The Makaton Charity!

Here's a little taster of the event where there was a 'sing and sign' at the summit of the amazing Singing Hands mash-up of Keep on Movin' / Ain't No Mountain High Enough!


After the success of MakaHike 2021, this year we will be taking on Ben Nevis for the MakaHike 2022! Come and join us to climb Ben Nevis on Saturday 10th September 2022. At the top there will be a Makaton ‘sing and sign’, again led by Suzanne Miell-Ingram from Singing Hands

Standing at 1345m Ben Nevis summit is the highest point in the UK, and about 25% bigger than Mount Snowdon, the journey there and back is 10.5 miles long. Are you ready for the challenge? Cost is £49.00 per person with a minimum fundraising target £150. Email for the application form.


15th January 2022


Countdown to Christmas Highlights 2021

Countdown to Christmas Highlights 2021

Festively dressed participants in the Countdown to Christmas

A massive thank you to everyone who took part in our Countdown to Christmas.

To help you get through the dark days of January we’ve put together a few highlights and outtakes. Enjoy!


10th January 2022


Aquatint, behind the scenes

Aquatint, behind the scenes

Man packing Makaton workshop manuals into a box
Aquatint Logo

Aquatint are the fulfilment and storage provider for The Makaton Charity's resources, including books, manuals and merchandise. Aquatint give a behind the scenes view of how Makaton resources are printed, produced and delivered to you.

Aquatint staffSince we first worked with The Makaton Charity in 2010 our relationship has grown dramatically and we hope to the benefit of both organisations. Aquatint has a proven background of working with charities such as  Breast Cancer Now, Young Minds, St Mungos and the World Wildlife Fund.  In the early days of our relationships we were as “just another supplier”  happily supplying printed items by the crate full which were delivered into a distribution centre and there our involvement ended. We like to think that this supplier/customer relationship has now evolved into a more productive partnership.

Manuals being boundTechnology never stands still and over the years the charity has shown itself to be open to harness new methods to improve their service to their customers and reduce costs.  The first major step was to move to “print on demand” and “just in time ordering” making use of our investments in high end digital printing systems. This meant only ordering goods as required and doing away with the need to hold large volume of stock thus vastly reducing storage costs and wastage and doing away with the need for a separate storage facility. The on-demand service has allowed the Makaton charity to continue to offer its wide range of specialist publications without having to invest in holding stock. 

Getting ready to pack manualsIn addition to the books and manuals we also supply much of the merchandise such as pens, t-shirts and hoodies etc. We tap into our supply chain of approximately 90 manufacturers supplying approximately 15000 items. When supplying such items, it is essential that we can guarantee that they are all ethically produced and all standards with regard to environment and working conditions are met. To this end we only work with suppliers certified by Sedex ensuring they meet compliance and drive positive impact on people.

We constantly work with the team at Makaton to see how we can drive efficiency and reduce the number of contact points in the journey of getting materials into the hands of tutors and customers alike. Currently we receive daily orders which are printed or picked and packed normally within 24 hours of receipt and delivered via Royal Mail or courier. The system very much works on having accurate records at all times and our whole system is integrated with stock and production records and our next step on the journey will be to integrate or open these systems with Makaton. However, it seems like all software projects this is proving slightly more difficult to achieve!

Anca PiketIt has been a constantly evolving journey with the Makaton Charity and we look forward to it continuing.

Roc Da Silva, Director of Finance and Services, comments:

"Anca Piket (pictured) looks after our daily relationship with our fulfilment and storage provider Aquatint and has helped our strong daily relationship with them.

"We are always pleased to discuss our needs with them, and they are always amiable towards providing us with product sourcing, a continued good service and we look forward to 2022 being fruitful for both parties."


10th January 2022


Vacancy: Membership Engagement Officer

Vacancy: Membership Engagement Officer

Makaton symbol for Office Worker

The closing date for this vacancy was Wednesday 26th January 2022.

We are recruiting! A fantastic opportunity has arisen for a Membership Engagement Officer to support our Makaton membership team with engagement and retention, via connecting with our members.

The key focus of the position will be on generating engaging content within the MakaChat eCommunity, and understanding what members needs are through questioning and working with our Ambassador network.

We are looking for a candidate who has good copy writing and proof-reading abilities, can interpret data and insight to produce effective digital content, and has experience of using content and digital channels to attract and grow new audiences. Experience of working in a Membership based attraction or Charity would be desirable.

Applicants must be interested in engaging with and understanding disabilities and the wider Makaton user community, be an excellent problem solver, personable, flexible, and hardworking.

For more details about the position and to get a full job description, please contact

This is a 6 month, FTC for 21 hours per week (preferably over 3 full days).

The closing date is Wednesday 26th January, with a start date from w/c 28th February.

See also: Work for us


10th January 2022


The Tutor Training Journey

The Tutor Training Journey

If you’ve completed your Makaton Workshop Levels 1 to 4 you might be thinking about the next step.

The Makaton Tutor Training journey covers, in depth, the design of the Makaton Language Programme and its implementation over an extensive range of difficulties. 

On the Tutor Training course you will:

  • Develop your knowledge and understanding of language structure.
  • Learn about techniques to advance signing and symbol use.
  • Develop your translation skills.
  • Learn about delivering Makaton Workshops to our standard of Excellence.

Once you’ve successfully completed your Tutor Training journey you will:

  • Be a key part of the Makaton Community.
  • Have access to the resource and tools to successfully embed and teach the Makaton Language Programme.
  • Be part of a collaborative Tutor Network.
  • Have opportunities to be involved and influence the direction of the Makaton Charity.

A Licensed Makaton Tutor can deliver all of the standardised Makaton workshops and can work freelance. There are opportunities to provide support to others and liaise regularly with The Makaton Charity.

Training to become a Makaton Tutor could be one of the most rewarding things you do! Don’t take our word for it, here’s what some of our recently qualified Tutors have to say about the process.

“I never knew how much I loved Makaton until I completed my Tutor Training. Before the training days I was really anxious, unsure what to expect and who I was going to meet. I doubted whether I was ready and if I was good enough. The training with Zanna and Tracy was invaluable. They really put us all at ease and reminded us that we are now on the journey to become a Tutor, no matter how long it takes, we will get there and that they would be there every step of the way.

Through this journey, I have made lifelong friends. My Tutor has supported me all the way through my journey, and the encouragement from the Senior Tutors and Ambassadors is outstanding. There is always someone to support at any time. I have taken away so much from this journey, particularly a new-found confidence that I never realised I had. Becoming a Makaton Tutor is one of my proudest achievements and a title that I will truly cherish.”

Jess, Tutor Training course May 2021

“I first began my Makaton journey back in 2007 and I have firmly embedded it in my working life since. The last few years have been rather a whirlwind of Makaton from the moment I refreshed all my training and got inspired to become a Makaton Signing for Babies Trainer to embarking on the Tutor Training journey and finally to achieving Makaton Friendly status for my business.

As a licensed Makaton Tutor I am very proud to be able to represent the Charity by teaching others, right from babies, and I hope that my love of working with children, families of all ages, and Makaton shines through everything I do.

It’s been a wonderful journey full of hard work, planning, preparation (and revision!) but well worth it for the opportunity to give everyone a voice. To give them a chance to make choices and be independent, but most of all, to provide them with access to a language programme that can help enable each and every one of them to reach their full potential.”

Pixie, Tutor Training course July 2021


Pixie and Leo

“My journey to becoming a Makaton Tutor has been that of enjoyment. I have had the privilege of learning from very experienced Makaton Tutors and have gone more in depth into the theory part of Makaton, from its history through to techniques of teaching to the required standard expected by the charity.

What I have taken away from my Tutor Training journey is that the support that is always available for you, whether this be from the charity itself or from other Tutors. I have found that other Tutors are always more than happy to help if you have any queries, and the training department are always on the end of a phone or email.

Finally, I would like to add that this has been a dream of mine for many years and all I would say to anybody that is thinking about this journey is, follow your dreams as they can come true!”

David, Tutor Training course July 2021

If the Makaton Tutor training journey sounds like something you’d like to pursue then please email and we can send you more details about the pathway and the application process.


10th January 2022


Library maintenance

Library maintenance

Makaton symbol for Library

During the festive season and in the early New Year, we are working on our library to make it smarter, to give you a better search return.

In the meantime, you may experience some unusual search returns.

Please bear with us whilst we are working on the library.

Thank you.


30th November 2021


Makaton Friendly relaunched!

Makaton Friendly relaunched!

Young man pointing to a symbol menu held by a young waitress

Young man pointing to a symbol menu held by a young waitressWe are delighted to announce that we have relaunched our exciting new Makaton Friendly partnership programme, designed to make organisations and community more accessible to Makaton users. We are passionate about communication and firmly believe that all children and adults with learning or communication difficulty should enjoy equal access to services and facilities. The scheme drives inclusivity to help create a fairer and more tolerant society for all.

There are Makaton Friendly organisations across the country, with more joining each week. They can range from nurseries, childminders schools and colleges to farms, churches, retail shops, cafes even football and sport clubs. They have all invested in their staff and venues to meet our Makaton Friendly criteria and improve their accessibility for anyone using Makaton.

Take a look at our Makaton Friendly map is there a Makaton Friendly place near you? Are you visiting an area? Why not check if there is a Makaton Friendly organisation there!

We are proud to say that St Asaph is the first Makaton Friendly city in Wales to become Makaton Friendly. This has taken a lot of hard work and dedication from our Makaton Tutors and organisations in the city, working together to provide a whole community that welcomes and includes people with learning or communication difficulties that use Makaton. We have other towns that are Makaton Friendly and large cities that are hot on the heels of St Asaph.

When you are out and about you may see our Makaton Friendly window sticker or certificate

This is to show that the organisation has demonstrated that they:

  • Understand that people use alternative ways to communicate
  • Provide a supporting and welcoming environment
  • Use symbols and signs around the organisation to aid inclusiveness and independence

Do you work in an organisation or have visited somewhere that you feel is Makaton Friendly? We have more information on our website for organisations about Becoming a Makaton Friendly Partner. Alternatively, please contact us at if you would like some more guidance  on how to help an organisation to become Makaton Friendly.
If you visit a Makaton Friendly place, please share with us on social media it would be great to see and hear of your visits.


18th November 2021